We are looking for Clinic Manager for our offices located at:

• 202 W. Central Ave., Fort Worth, TX 76164
• 2300 W Illinois Ave., Oak Cliff, TX 75224
• 1311 Marketplace Dr., #140, Garland, TX 75041

CLINIC MANAGER ROLES AND RESPONSIBILITIES

• Maintain an operating environment that assures effective, efficient, and safe operation of the clinic and responds to patient and clinic needs in a timely manner.
• Supervise patient scheduling, registration, medical records, data entry, and maintain all front desk duties.
• Serve as the go-to person for all clinic concerns.
• Coordination of day-to-day clinic operations and ensuring patient satisfaction.
• Ensure regulatory compliance with HIPAA, OSHA labor laws, and other federal, state, and local regulations.
• Follow proper greeting protocols with lobby guests, patients, and over the phone.
• Maintain cleanliness and organize all areas of the clinic, front desk, and treatment areas.
• Communicate all information regarding new patients in a timely manner and get all referrals sent out.
• Communicate with the driver and clinic staff to assure patient transportation.
• Review patient records, referrals, releases, and medical requests daily.
• Maintain tracking system and follow up with all patient referrals and service dates.
• Have full knowledge of new patient procedures, initial examination and re-examination, patient chart release, and audit according to the ACT Employee Manual.
• Assure that clinic staff is trained on all active and passive modalities as well as phases of therapy based on ACT Training Manual.
• Monitor clinic staff duties and report any issues to ACT Corporate Administrator.
• Conduct an audit of released patient files and send to corporate within 48 hours.
• Communicate productively with treating doctors in order to assure the efficiency of patient treatment.
• Have knowledge of PIP, 3rd party billing, health insurance protocol, insurance verification.
• Train Rehab Technicians on Therapy Protocols and upon hire perform walkthrough.
• Prioritize new patient scheduling and follow-ups.
• Acknowledge that ACT never refuses a patient.
• Arrive at the clinic 10 minutes prior to shift start time.
• Maintain daily and weekly schedule and communicate efficiently with HR Manager and Doctor.
• Assist corporate with any information needed and work on getting any pending issues in a timely manner.

PREFERRED SKILLS

Clinic Managers must be skilled in speaking, active listening, service orientation, writing & critical thinking as well as problem-solving.

We are looking for Rehab Techs for our offices located at:

• 202 W. Central Ave., Fort Worth, TX 76164

Medical Assistant Role and Responsibilities

• Check patients in and explain new patient paperwork, if needed
• Receive and direct phone calls
• Schedule appointments and follow-up on returning patient appointments
• Review all patient forms and consents to ensure all items are properly completed
• Check patients out and ensure they are satisfied
• Always obtain a copy of the patient's ID
• Assist in obtaining patient vitals
• Manage inventory of medical supplies needed for treating physician
• Maintain patient records
• Prepare patients and patient rooms for exams
• Assist treating physician with exams when needed
• Abide by all clinical protocols implemented and follow-up with patients when needed
• Acknowledge that ACT never refuses a patient
• Contact patients to reschedule any missed appointments as needed
• Confirm all patient appointments by phone
• Review and follow-up with missing consents
• Email, text, or give patients the Pharmacy information if they received prescriptions
• Answer any pharmacy calls for medication questions
• Email the clinic's NP reports
• Request Medical Records from previous providers if needed and/or ER records
• Assist with following up on LOP requests
• Check on faxes daily.

Preferred Skills

Great communication skills and ability to solve problems effectively.